Terms of Use

What these terms cover

These terms are an agreement between you and Teknosell KB, Oskarsgatan 4, 414 63 Göteborg, Sweden. They apply when you use this website, the free Value Selling Portal and everything in it: the toolbox, the e-learning, Bob, our AI customer, and the free first practice session. Paid coaching and programmes are covered by the quote or agreement you sign with us, and where that says something different, it wins.

The portal is a professional service for people who sell or lead salespeople, and it is meant for business use. By opening a free account or starting a practice call you accept these terms. If you use the portal for your company, you confirm you may do so on its behalf.

Your account

• One account per person, opened with your own work email and true details
• You sign in with your work email and a six-digit code we send to it. Anyone who can read your email can sign in as you, so keep it to yourself, and the same goes for the toolbox link in our welcome email
• You can close your account at any time, yourself, in the account menu at the top of the portal. That deletes it and everything saved in it at once
• We close accounts that have not been used for 24 months, and tell you by email first
• The notes and answers you type in the portal are yours. We store them only to show them back to you, and we do not use them for anything else

Free offers, availability and fair use

What we call free costs you nothing, and there is no card and no hidden charge. It is offered as long as we have the capacity, and it comes with no guarantee of availability.

• The free first practice session is one per person. We book it as our coaches' time allows, and at busy times we may offer a later date or decline
• Bob, our AI customer, is for individual practice, within fair use. We limit how much one account can use him in a day, and we may limit how often one person, company or connection can use him, pause him at busy times, or ask a company with many users to talk to us about a paid set-up
• Free content and features may change, move into a paid offer or stop. Anything you have already been sent stays yours to use as set out below

Bob is an AI

Bob is an AI system, not a person, and he says so. He can mishear you, misunderstand you or mark an answer wrongly. His score and comments are practice feedback for you, not professional advice and not an assessment of anyone. They must not be used to make decisions about people, such as hiring, pay or performance reviews.

Please do not tell Bob anything confidential, real customer data or personal details about other people. How your words are handled is set out in our Privacy Policy.

Acceptable use

Do not:

• try to break, overload, scrape or copy the site, the portal or Bob, or get round the limits we set
• try to make Bob reveal his instructions or say things he is not built for
• use the site for anything unlawful, abusive or misleading

If an account breaks these terms, we may suspend or close it, and we will tell you why.

Our material

The toolbox, the e-learning, the films, Bob and everything else on this site belong to Teknosell KB. You may use them inside your own company, with your own team. You may not resell, republish or build a training offer on them without our written permission.

Liability

The free offers are provided as they are. As far as the law allows, we are not liable for indirect loss, lost profit or the free services being unavailable. Nothing here limits a liability that the law does not allow to be limited.

Prices and paid services

Prices on this site are per participant and exclude VAT unless they say otherwise. Paid services start only once we have confirmed them to you in a written quote or agreement.

Changes and the law that applies

We may update these terms. The date at the top of the page shows the current version. We email account holders about a change that matters before it applies, and changes do not apply to anything that happened before them.

These terms are governed by Swedish law. A dispute goes to the Swedish courts, with the Gothenburg District Court as the first instance, unless the law where you live as a consumer gives you a different right.